Frequently Asked Questions
Our onboarding is automatic. Once signed up, the dashboard will present you further steps. These usually include adding a payout method and more details about your business.
These are payments that are being settled. It takes 4 days for a payment individually to be changed to available balance.
If you have available balance and request a payout, it usually takes 12-16 hours to be sent to your attached payout method.
If your desired payout method isn't available and you wish to receive funds in an alternative method, there usually is a minimum threshold of minimum payout request. Email us at email@example.com for such an inquiry.
We'll let you know if there is a chargeback and inform you with further steps.
Email us at firstname.lastname@example.org, we'll make sure you can onboard under exceptions.